FAQ

Everything you want to know about TAQREER

Answers about the product, plans, reports, the Word add-in, your data and organisation accounts.

The product

What is TAQREER?#

TAQREER turns your notes, documents and slides into official reports on your organisation's letterhead — in Arabic, English or both — and exports them as DOCX and PDF. The AI writes the draft; reviewing and approving it stays with you.

What can I start from?#

Text you type or paste, Word, PowerPoint and PDF files (their content is extracted for you), and Excel or CSV tables for charts.

Does it work in Arabic and English?#

Yes. You write reports in either language, translate a whole document between the two, and the text and tables keep the right direction.

Can I try it without an account?#

Yes — one trial report a day without signing in. A free account then gives you 3 reports every week.

Plans & billing

Which plans are there?#

Free: 3 reports a week, PDF export and 1 DOCX export for the account.

Pro: AED 29 a month, 6 reports a week, editable DOCX and your own letterhead.

Ultra: AED 49 a month, 21 reports a week and several organisation profiles.

Enterprise is priced on request. Paying yearly saves 30%. See plans & pricing.

When does my weekly allowance renew?#

Your week starts with the first report you generate and renews seven days later. Your account shows the renewal date.

What are extra reports?#

On a paid plan you can buy 3 reports for AED 15 or 15 reports for AED 45. They stay valid for 90 days from purchase and are used automatically after your weekly allowance.

Can I cancel at any time?#

Yes, from your account settings. Your plan keeps its benefits until the end of the period you paid for and does not renew after it; your reports stay saved.

How do I pay?#

By card, on Stripe's secure checkout page — we never see or store your card details. Your invoices are in your account.

Reports & documents

What kinds of reports does it write?#

Board reports, performance reports, memos, official letters and dashboard reports, plus reports written from your charts and data.

What is the document generator?#

Ready-worded documents for HR, contracts, procurement and the board: you fill in the fields and the document is written in its approved wording. A large document counts as two reports, and we ask before it does.

Can I edit a report before exporting it?#

Yes. Edit the text in the studio, regenerate a section or change its tone, then export DOCX or PDF.

Will reports carry our letterhead?#

On the paid plans, yes: add your logo, colours and fonts to your organisation profile and every report uses them.

The Word add-in

What does the Word add-in do?#

It works inside Microsoft Word: it writes a report or a dashboard into the open document, rewrites, translates or proofreads the text you select, summarises the document, inserts charts and keeps a register of correspondence. You sign in with the same TAQREER account.

Do the Word tools use my allowance?#

Reports and documents count against the same allowance. Editing selected text — rewriting, translating, proofreading and summaries — does not use a report.

How do we get the add-in?#

The add-in is currently enabled for organisations through their administrator. Contact us to set it up for yours.

Security & data

Is my content used to train AI models?#

We never use your content to train any model. Your text is sent to the AI model provider only to draft your content, through their commercial service. The providers are listed in our privacy policy.

Where is my data stored?#

Account and report data is kept in a managed cloud database in the European Union (Frankfurt, Germany). Text is processed by the AI provider while a report is generated. The privacy policy lists every provider we use.

How do I delete my account and data?#

Account settings → Delete account. We stop your subscription first, then delete your reports, organisation profiles and credits. Invoices are kept because they are financial records.

What do you record for the signed-out trial?#

Your IP address and approximate city and country, to prevent abuse of the free trial. The IP address and city are deleted automatically after 90 days.

Organisations

What do organisation accounts include?#

One account for your organisation, run by one admin: seats for your team, automatic joining by your email domain, templates and letterhead managed centrally, a workspace for incoming letters, referrals and replies with access by department, and sharing, review and signatures inside Word.

How do we set up an account for our organisation?#

Contact our sales team. We set up your organisation, its email domain and your first administrator.

Didn't find your answer?

Our team replies directly — and you get a reference to follow up with.

Contact us